35db1 Terms & Conditions

By accessing this platform, you acknowledge the following:

• You are at least 21 years of age.
• You are participating on this platform voluntarily and for entertainment purposes.
• It is your own responsibility to verify whether online gaming is lawful in your jurisdiction.
• You have read and understood all provisions of these terms & conditions.

The following conditions must be met to open an account and use services on 35db1:

35db1 supports only the following payment methods: bKash, Nagad, Rocket, and Upay. Detailed payment terms are as follows:

Deposits:

• Minimum deposit: ৳500 (per method).
• Deposits are generally credited to your account instantly.
• Deposits must be made only from a payment account registered in your name.

Withdrawals:

• Minimum withdrawal: ৳800.
• Standard withdrawal processing time: 15 minutes to 2 hours.
• Withdrawal requests may remain pending until verification is complete.
• The withdrawal method must match the deposit method used.

The following terms apply to all promotions under 35db1's bonus program:

Welcome Bonus:

• 100% bonus on your first deposit, up to a maximum of ৳15,000.
• Example: deposit ৳1,000 and receive ৳1,000 in bonus, giving a total balance of ৳2,000.
• Wagering requirement: the bonus amount must be wagered 10 times (on the bonus only, not on deposit + bonus).
• Example: ৳1,000 bonus × 10 = ৳10,000 wagered before bonus winnings become withdrawable.

General Bonus Terms:

• Each promotion has its own detailed terms, which are stated on the promotion page.
• A bonus offer can be claimed once per account, household, or address.
• Bonuses cannot be withdrawn as cash — they are for wagering use only.
• Withdrawing your deposit before meeting the wagering requirement will cancel the bonus.
• 35db1 reserves the right to modify, suspend, or cancel any bonus at any time.

35db1 believes that gaming should be entirely for entertainment purposes. We always prioritize the wellbeing of our users. The platform is for users aged 21 and above only.

35db1 provides the following tools to help you keep your gaming experience in check:

• Option to set deposit limits.
• Option to set a self-exclusion for a defined period.
• Option to schedule gaming breaks.
• Option to review your spending history.

If you feel that gaming is getting out of your control, please visit our Responsible Gaming page and contact the support team.

If you have a dispute or complaint, please try to resolve it by contacting 35db1 directly. Our dispute resolution process is as follows:

Step 1: Submit the details of your dispute via live chat or by emailing [email protected].

Step 2: Our support team will review your complaint and gather the necessary information.

Step 3: Appropriate action will be taken based on the nature of the issue and you will be kept updated.

35db1 is not liable for the following:

• A game being interrupted due to loss of internet connection or technical issues.
• A user's own account credentials falling into someone else's hands.
• Issues caused by faults in third-party software or devices.
• Force majeure events — such as natural disasters, government restrictions, or cyberattacks.

However, if a user suffers a loss due to a technical fault on 35db1's own end, a resolution will be provided following a proper investigation.

All content on the 35db1 platform — including logos, designs, software, text, graphics, and audio-visual elements — is the exclusive property of 35db1 and is protected under copyright law.

• Reproducing, distributing, or using any content for commercial purposes without prior written permission is prohibited.
• Game provider names and logos are their respective trademarks.
• Quoting information for personal, non-commercial purposes requires attribution to the source.